FAQs

We offer a variety of balloon decorations including balloon arches and garlands, balloon columns, balloon centerpieces, balloon bouquets, custom balloon designs, and more.

You can place an order by calling us, emailing us, or filling out the online form on our website. Once we receive your request, we will contact you to discuss the details of your event and provide a quote. To proceed with your order, we would require the signed contract/proposal along with a 50% deposit. Once we have received these, we can place you on our schedule and begin preparing the materials and ordering the specific items required for your project.

We recommend placing your order at least two weeks in advance, but we can accommodate rush orders depending on our availability. Please note that if you require a custom-made neon LED sign or any other specific item, it may require additional preparation time. Therefore, we recommend that orders be placed at least 1 month in advance to ensure that we have enough time to create and prepare your order to your specifications.

Yes, we can customize balloon decorations to fit your event theme or color scheme. Just let us know your preferences and we will work with you to create a design that matches your vision.

The lifespan of balloon decorations depends on various factors such as the type of balloons used, the environment, and handling. In general, helium-filled balloons can last for several hours to a few days, while air-filled balloons can last for several weeks.

Yes, our team will deliver and set up the decorations at your event venue, and we will also take care of the takedown afterward when we come to pick up the rental stuff. Please note that additional fees may apply for orders requiring multiple trips or additional setup time. Contact us for more information regarding delivery and setup fees for your specific event location.

We understand that circumstances can change, and we are flexible with cancellations. However, a 50% cancellation fee applies. All sales are final once delivered to you or your recipient.

Yes, we are able to provide balloons for outdoor events. However, we recommend using air-filled balloons as they are more durable in outdoor environments. The success of an outdoor event using balloons also depends on weather conditions, such as if it's sunny and hot or if it's windy. Please keep in mind that extreme weather conditions may affect the lifespan and overall appearance of the balloons, but we will do our best to ensure that they are set up securely and as long-lasting as possible.

Yes, we offer discounts for bulk orders depending on the size of the order. Contact us for more information.

Yes, we can create custom balloon designs with logos or text for corporate events, product launches, or other special occasions. Just provide us with the necessary artwork or text, and we will work with you to create a design that meets your needs.

We accept various payment methods, including Zelle and Venmo as they do not incur transaction fees. Alternatively, we also accept payment via credit card, Paypal, check, and cash. Please note that a 3.5% bank transaction fee will be applied for all credit card and Paypal payments.

Yes, we can provide references and examples of previous balloon decoration work we have done upon request. You can also view our portfolio on our website for some of our past projects.